Reditus increases customer satisfaction level
Satisfaction surveys carried out by Reditus with its customers showed a growth in the satisfaction level, reaching a value of 8.5 (out of 10) in 2017.
maisSatisfaction surveys carried out by Reditus with its customers showed a growth in the satisfaction level, reaching a value of 8.5 (out of 10) in 2017.
maisThe 2017 results show a continued good operational performance of the Reditus Group, representing a significant improvement over the previous year.
maisThe first nine months of 2017 (9M17) show a persistent good performance of the Reditus Group and represent a significant improvement over the same period in 2016 (9M16).
maisReditus' new space responds to business growth and the consequent need to increase its headcount.
maisReditus celebrated the International Contact Center Week, which ran from the 10th to 17th last September.
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The partnership with BiZZdesign positions Reditus as a potential strategic partner of organizations in their digital transformation process, based on the Enterprise Architectures and Portfolio Management concept. The offer now available by the two companies helps organizations to assess their current situation, to define where they want to go, and to manage that transformation.
maisReditus Group’s main performance indicators for the in the first half of 2017 (1H17) are positive, confirming the turnaround initiated in the first quarter (1Q17) and an improvement over the first half of 2016 (1H16), whereby the increase in EBITDA and profitability, and the expansion of the international presence of the Group, should be highlighted.
maisFrom September 25th to 28th, Reditus Business School will conduct, in Oporto, training courses for DPOs (Data Protection Officers). These courses aim to empower participants with knowledge on the European Data Protection Regulation (GDPR), providing methods that allow them to adapt their organizations and comply with the European rules.
maisReditus has received two awards from APCC for the fourth consecutive year, which reflects the recognition of the quality of its Contact Center services.
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