Reditus and the commitment to excellence

The results of Reditus’ annual Customer Satisfaction Survey reached an average satisfaction score of 8.5 out of 10. This figure reflects the consistent quality in service delivery across all of Reditus’ areas of operation.

Transform Your Business with Reditus Document Management and Digitization Services

Discover a new era of efficiency, security, and sustainability with Reditus' document management and digitization solutions. We simplify processes, enhance productivity, and ensure a seamless transition to the digital future through innovative and efficient approaches.

Reditus and the LAC Certification of Águas e Energia do Porto: A shared recognition that fills us with pride

On the 12^th of December 2024, the company Águas e Energia do Porto achieved a significant milestone by receiving the prestigious LAC (Leader in Customer Service) certification for its in-person and telephone customer service. This recognition also extends to the telephone customer services provided by Reditus.

Market Announcement

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Reditus Distinguished with Excellence Awards by APCC

Reditus is proud to announce the achievement of two excellence awards granted by the Portuguese Association of Contact Centers (APCC). The company was honored with the "Gold Award" in the Banking category and the Silver Award in the "Best Contact Center with > 100 Agents" category for services provided to Millennium bcp.

International Contact Centers Week 2023

The International Contact Centers Week takes place from September 10th to 17th, is an initiative by the Portuguese Association of Contact Centers to which Reditus joins every year to enhance and support the sector by generating value and employment.

Reditus wins a Gold Award from APCC, recognizing the excellence of its Contact Centers

Reditus, a renowned Portuguese company providing outsourcing services and IT consulting, is proud to announce that it has been honored with the Gold Award from the Portuguese Association of Contact Centers (APCC) in the Banking category.

Reditus wins the 2022 International Contact Centers Week Award

Reditus won, ex aequo, the award for the International Week of Contact Centers 2022. The delivery of the award by the APCC - Portuguese Association of Contact Centers took place on October 3, at Quinta da Rainha, in Queluz, as part of the ceremony that closed the celebrations of the week dedicated to Contact Centers.

Reditus among the best Contact Centres in Portugal

Reditus was once again distinguished by the Portuguese Association of Contact Centres (APCC), this time with 4 awards in projects in the Banking and Distribution and Logistics sectors.

Contact Centre lines managed by Reditus awarded by the Portuguese Contact Centre Association (APCC) for the 9th consecutive year